Tenex offers an ecosystem of election management software solutions. The nonprofit helpdesk nphd offers services, training, and dedicated professional staff support to nonp rofits, emp owering them to serve their clients and communities more efficiently we provide essential consulting services to management and staff, as well as related trainings. Sysaid is available for non profit and offers the following support options. Helpdesk software for nonprofit organizations freshdesk. Help desk software can leverage ai to help teams deflect tickets and scale support across the organization, while giving customers both internal and external the fast responses and seamless customer service they expect.
Our integrated platform connects customers through whatever channel they prefer. The software can be deployed on the cloud and onpremise. Techsoup supports nonprofits, charities, and libraries by providing access to donations and discounts on software, hardware, and services from major brands. Free help desk software satellite desk service desk software on. Web help desk is a powerful and affordable ticketing and it asset management software solution. Help desk software for charities and non profit organizations. Ngos are constantly facing competing priorities, networking and. Help desk software and customer service software by helpspot. Helpdesk is a ticketing system for teams of any size. What is the best and cheapest customer support software for a. Teamsupport is a scalable allinone customer support solution built from the ground up for b2b companies. When your cause is important, youve got to go the extra mile to get things done like answering questions quickly and accurately round the clock.
Help desk software help desk software is a free phpbased download that helps companies handle their support calls. Top nonprofits trust helpspot to manage their support. One efficient system handles all of your support needs including. Make a difference with helpdesk software for nonprofit organizations. Help desk software is the common name for systems and applications used to respond to customers questions and technical inquiries. Among many available solutions, live chat for sure belongs to the cheapest. Help desk software how does it solve support problems. List of best help desk software for nonprofit business from india. Connectwise control is a help desk and customer support solution for small and midsize businesses smbs. Help desk software helps support team track and address issues in. Charities, community organizations, and nfps are constantly challenged with competing priorities, communication. Zendesk is the leading cloudbased help desk software built for better customer. Email integration feature allows you to configure generic email.
If you need a customer support solution or help desk software, just write to us. Zendesk help desk software choose the best helpdesk software. Techsoup technology for nonprofits, charities, and libraries. Top 30 best help desk software for businesses that leverage linux. From incident to resolution, and everything in between, use sysaids centralized solution. There are hundreds of such products out there, from basic free programs to advanced solutions that fully integrate with help desk software and other essential functions. Help desk software consists of a major part of customer support, and. The non profit helpdesk helping you to better help others. To help you navigate this market, weve created this buyers guide. Nonprofit helpdesk nphd building strong communities by building strong nonprofits. Zendesk is a tiered help desk software, which makes it suitable for small or enterprise businesses alike. Freshservice is an online it helpdesk with a fresh twist.
This powerful platform was built to handle multiple partners, high volumes of programs, advanced security protocols, and multifaceted reporting and analytics. To manage this, the happyfox help desk software provides simple solutions that. When your cause is important, youve got to go the extra. Customer support software for b2b, help desk solution. It acts as a point of contact for users to get answers to questions, gain assistance in. The impacts of help desk software features allowing you to apply data to support your decisionmaking in it and across your organization are equally numerous. Eligibility for free help desk software you must be a legitimate registered nonprofit service or organisation. With customer help desk software, create help desk tickets for every interaction irrespective of the channel voice, email, chat, social media. Choose the best help desk software for amazing customer. At it central station youll find comparisons of pricing, performance, features, stability and more.
The best help desk solutions for small business to enterprises. Our powerful software makes collaboration easy and puts the focus back on the customer. You need to be certified or registered by whatever means are necessary in your country. Improving organizational efficiency by reducing response time to service requests. Eto enterprise nonprofit software social solutions. With a smart helpdesk ticketing system, all the tickets. What are the best tools of online donation for a nonprofit organization. Ngos are constantly facing competing priorities, networking and communication challenges with limited capacity to do tasks. A great help desk is at the heart of great customer support. Help desk software pricing guide and cost comparison. Cayzu is an online help desk solution that offers nonprofit organizations and ngos a full line of services so they can manage and improve their fundraising and charity efforts. Here are 199 online tools for nonprofits, along with expert advice, to help you decide which are best fitted to your organization.
Help desk software for nonprofit, ngo and charitable. The nonprofit helpdesk nphd offers services, training, and dedicated professional staff support to nonp rofits, emp owering them to serve their clients and communities more efficiently. In fact, its one of a companys top priorities whether that company is a small to. Click the column headers to sort, and click the product.
No matter what its called, this form of software has the same goal. Help desk software for nonprofit, ngo and charitable organization. Help desk software is the heartbeat of a wellrun help desk and is a vital consideration for business owners. Techsoup supports nonprofits, charities, and libraries by providing access to donations and discounts on software, hardware, and services from major. Reduce operational cost and invest it into your nonprofit goodwill efforts. Help desk software optimized for nonprofits helpspot. Help desk software service desk software web help desk. Find the top help desk software used in nonprofit industry by comparing features, pricing. Cayzu is an online help desk solution that offers nonprofit organizations and ngos a full line of. Help desk software enables support agents to track, prioritize, and solve customer support tickets. Zendesk is a cloudbased help desk management solution offering. This means you dont have to install any of the help desk software onto a local machine. A surprisingly simple, userfriendly and free help desk software with integrated knowledgebase.